Last updated: 13 November 2026
1. Data controller
The data controller is E-Bike Rental of Milano Gianfranco (brand: Ebike Rental and Tour Puglia), registered office: Via Benedetto Croce 4, 70023 Gioia del Colle (BA), Italy. VAT: 08680820720. Contact: info@ebikerentalpuglia.it – +39 375 685 1311.
2. Data we collect
We process the personal data you provide when you browse the website, request a quote or book a service, and when you contact us. This may include:
- identification and contact data (name, surname, email address, phone number);
- booking data (tour or rental, dates, number of participants);
- payment data (processed by Stripe – see section 4);
- technical data (IP address, browser, device) and browsing data collected via cookies (see section 5).
3. Purposes and legal basis
- To provide and manage the booked services and to perform the contract (Art. 6(1)(b) GDPR);
- To comply with legal, accounting and tax obligations (Art. 6(1)(c) GDPR);
- To respond to enquiries and provide customer support (Art. 6(1)(b) GDPR);
- Where you have given consent, to send marketing communications (Art. 6(1)(a) GDPR) – you may withdraw consent at any time;
- On the basis of our legitimate interest in the security and improvement of the website (Art. 6(1)(f) GDPR).
4. Payments
Payments are processed through Stripe. We do not store your full card details: Stripe processes payment data in compliance with the PCI-DSS standard. For more information, please refer to Stripe’s privacy policy.
5. Cookies
We use technical cookies necessary for the operation of the website and, where required, cookies that need your prior consent. You can manage your preferences through the cookie banner and your browser settings.
6. Data sharing
Your data is not sold. It may be shared with:
- payment providers (Stripe) to process payments;
- service providers (hosting, email, booking systems) acting as data processors on our behalf;
- public authorities, where required by law.
7. Data retention
We retain personal data only for as long as necessary to provide the services and to comply with legal obligations (for example accounting and tax retention periods), after which it is deleted or anonymised.
8. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict the processing of, object to the processing of, and receive a portable copy of your personal data, as well as the right to lodge a complaint with the supervisory authority (Garante per la protezione dei dati personali). To exercise your rights, contact info@ebikerentalpuglia.it.
9. Security
We adopt appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.
10. Changes
We may update this Privacy Policy; changes will be published on this page.
11. Contact
For any request regarding this Privacy Policy: info@ebikerentalpuglia.it – +39 375 685 1311.